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This cloud-based telephony software enables organizations to make and receive both local and international calls, simplifying communication through a digital phone system. Users can acquire phone numbers and benefit from features such as unlimited calling to select countries, two-way SMS, and comprehensive call center capabilities. The platform enhances customer interactions by integrating seamlessly with CRM and helpdesk applications.
Designed for straightforward implementation, Zoho Voice requires only an internet connection and includes mobile applications for calling flexibility. The solution delivers quality voice connectivity at competitive pricing, making it a viable option for businesses aiming to enhance their communication framework. The software is priced at $39 on techjockey.com, with variations based on features, deployment methods, and user numbers. For further information regarding pricing and promotional offers, inquiries can be directed to the product team.
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### Enterprise Telephony (Basic) - Unlimited calling - US and Canada - 1,000 free incoming mins/license/month - 250 free outgoing mins/license/month - All-in-one dashboard SMS - Multi-level IVR Live call tracking - Call queues with different ring strategies - Call action handler - Call detail records (CDR) - Dynamic call recording with storage - Agent-to-agent calling ### Enterprise Telephony (Standard) - Everything in BASIC (Except Unlimited calling) + - 10 free telephony agents/license - 1,000 free incoming mins/license/month - 250 free outgoing mins/license/month - Call monitoring/Power dialer - Queue performance metrics - Upgrade telephony agents ### Contact Center - Everything in STANDARD (Except Unlimited calling) - 10 free telephony agents/license - 2,500 free incoming mins/license/month - 500 free outgoing mins/license/month - One free local number for each license - Call monitoring/Power dialer - Queue performance metrics - Advanced Noise Cancellation
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