Search common questions about software discovery, AI Agents, listings, claims, reviews, Trending, Sponsored placements, payments, and privacy.
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Yes. Visitors can browse SaaS products, AI agents, categories, Trending pages, reviews, and public editorial content without paying SaasTrac.
Some software vendors may charge for their own products or services after you leave SaasTrac.
No. The standard catalogue includes free and paid listings. Organic category placement and organic Trending activity are different from Sponsored placements and paid Trending pins.
Promotional placements should be labelled clearly where they appear.
Yes. SaasTrac listings may include free, freemium, trial-based, subscription, one-time, usage-based, and enterprise pricing information when provided.
Yes. Pricing, features, policies, and availability can change. Use SaasTrac for discovery and comparison, then confirm important details on the vendor’s official website before buying.
You leave SaasTrac and visit the vendor or product website. Some outbound links may be tracked for reporting or attribution purposes.
Yes. A standard SaaS product submission does not require payment. Optional Sponsored placements, paid Trending pins, editorial services, and other promotional products are separate.
Use the claim workflow rather than creating a duplicate. Claiming protects the existing profile’s traffic, ranking history, reviews, and links.
Business-email validation is used as an ownership and anti-spam signal for new product submissions. Free-email providers are not accepted for the registration flow.
Yes. A free or mismatched email follows the website-backlink verification route. Add a link to SaasTrac on the product website, then submit that page through the claim form.
The current claim-verification token remains valid for 48 hours.
Approved owners receive a secure edit link that opens a prefilled vendor wizard. The current owner-edit link remains valid for 24 hours.
The current Connect claim model stores one approved owner email per listing. Conflicting claims are held for review instead of silently replacing the existing owner.
It depends on the active edit policy. Safe fields may be applied automatically, while higher-risk changes such as identity, URL, company, or taxonomy changes can remain pending for review.
SaasTrac may review submissions for identity, conflicts of interest, fraud signals, usefulness, and compliance with site standards before publication.
Reviews should not be accepted or rejected merely because the rating is positive or negative. Content may still be removed when it violates standards, appears fraudulent, or no longer meets current verification requirements.
Previously published reviews may be rechecked when processes or standards change. Reviews that fail current quality, identity, or fraud checks may be disabled or removed.
Proof of use can be one useful signal, but it is not necessarily the only factor in review verification. Screenshots and other evidence can also be altered, so multiple checks may be considered.
No. Editorial content, Sponsored placements, awards, and paid Trending positions are separate formats. Commercial placements should be identified clearly.
The Trending system uses catalogue activity such as views and clicks to calculate rankings across defined time windows.
The unified Trending engine supports multiple windows, including short-term and longer-term rankings. Public pages commonly expose weekly and monthly views of activity.
No. SaaS products and AI agents use separate catalogues and separate source-aware ranking data.
A paid pin is a commercial position product that places a listing in a defined Trending position for a defined period. It is different from earning an organic rank through activity.
The current Sponsored integration supports homepage and sidebar placement types when matching active catalogue products and available inventory exist.
The public Paid catalogue shows active sellable items. A position may also be unavailable because it is occupied, reserved, or overlaps an existing order or placement.
You choose the listing, start date, and contact details. Paid rechecks availability, creates a reservation/order, and redirects to the configured checkout plan.
After payment is confirmed, SaasTrac Paid provisions the matching Sponsored placement or Trending pin using the order’s listing, position, start date, and expiry.
The secure order-status URL contains the SaasTrac Paid reference. The Advertise page uses that reference to display payment and provisioning status.
The Paid lifecycle supports refund handling and deprovisioning hooks. The exact outcome depends on the order status and whether a Sponsored placement or Trending pin has already been created.
AI agents use a dedicated post type and field model for agent-specific information such as modalities, deployment, capabilities, languages, maker, pricing, support channels, and verification status.
Use the dedicated AI Agent submission page so the information is written into the correct AI-specific fields.
Yes. AI Agent weekly and monthly Trending windows are separate from SaaS product rankings and paid pin inventory.
Yes, where the Sponsored plugin and page template support an AI-agent listing and an appropriate active placement exists.
Contact SaasTrac, browse the software catalogue, or use the correct vendor workflow for adding, claiming, or promoting a listing.
