SanCCS serves as a comprehensive call center solution, streamlining automated workflows with capabilities such as predictive and progressive dialing. Designed for call centers and business process outsourcing (BPO) firms, the software significantly boosts productivity by facilitating real-time call monitoring, recording, and live call barging to enhance visibility into customer inquiries. Its user-friendly interface allows agents to manage multi-channel interactions seamlessly, switching effortlessly between various tabs.

The latest iteration of SanCCS focuses on key functionalities including call recording, predictive dialing, and efficient data management. Integration with existing systems is straightforward, ensuring a cohesive workflow. The pricing for SanCCS begins at INR1499 per user and varies depending on customization, additional features, and the number of users. Different subscription plans are available to accommodate a broad range of client needs, and potential users can also explore the software through online demos and detailed user manuals.