Hiver is a helpdesk solution designed for teams seeking to streamline customer service operations through Gmail. It enables users to assign and track customer emails effectively while facilitating collaboration among team members. The software automates repetitive tasks, allowing teams to focus on higher-value activities and improve overall efficiency. In addition, Hiver delivers insightful analytics that provide valuable information on team performance and customer service metrics. Key features include customizable email templates, notes, auto-responders, and task automation. Starting at $13 per user per month, Hiver offers various pricing plans tailored to meet the needs of different organizations. Pricing may fluctuate based on user numbers, desired features, and customization requests. For comprehensive details on subscriptions and premium options, potential customers can connect with product specialists.