Delighted offers a user-friendly platform designed for customer feedback management, enabling businesses to collect and interpret insights through various survey methodologies, including Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT).

The software allows organizations to deploy surveys seamlessly via email, web, or SMS, while providing intuitive dashboards that simplify response tracking. With a focus on accessibility, Delighted requires no technical skills to operate, facilitating the gathering of crucial customer feedback that can enhance brand loyalty and customer experience.

Pricing for Delighted begins at 19 USD, with variations dependent on factors such as additional features, deployment options, and user count. Interested parties may reach out to the product team for comprehensive pricing details and available promotions.