Retner stands out as a robust marketing automation software designed to enhance communication with audiences through various channels. This platform supports interactions via WhatsApp, Instagram, email, SMS, and voice, aiming primarily at increasing conversions and boosting customer loyalty. With its status as an official provider for Meta technology, Retner specializes in WhatsApp Business API, facilitating improved engagement for over 700 businesses.
Utilizing artificial intelligence, Retner offers 24/7 customer support by delivering immediate responses across different platforms. The AI is adept at discerning user intent, allowing it to address complex inquiries, thus alleviating the demands on manual support teams. Key functionalities include bulk messaging, automated workflows for abandoned cart recovery, cash on delivery verification via voice, and order tracking, all designed to optimize customer experience while minimizing return-to-origin rates. The pricing for Retner begins at INR 999, with variations based on specific features, deployment models, and user numbers.