Designed specifically for companies relying on Google and G-Suite, Copper CRM automates data entry by extracting information from contacts, emails, and other office accounts. Its intuitive interface mimics G Suite, allowing users to quickly familiarize themselves with the platform. The software aims to simplify customer management by providing real-time alerts to keep employees informed about their responsibilities.

Integrated seamlessly with Gmail, Copper CRM transforms the inbox into a central hub for managing customer interactions. Users can track leads, manage contact information, and visualize customer engagement through a structured pipeline. Additional features include a Google Chrome extension for smooth usability, along with capabilities to utilize Google Calendars and Hangouts for improved scheduling and communication. Document sharing is facilitated through Google Drive and Dropbox, enhancing collaboration among team members. Copper CRM is offered in four subscription plans—Starter, Basic, Professional, and Business—each catering to varying needs and budgets.